Hampton Inn Rochester Penfield, Ny

We have stayed there now 4 times i think. Everytime we stay we have a wonderful time. The staff Jackie, Taylor, Megan are so helpful and kind. They went over & beyond! Whatever I need they made sure we had. The pool is amazing and my kids love it so much we will return. Megan makes the BEST DRINKS. Shes so friendly.

The staff was very nice but check in took a very long time. The women at the desk was new and the women helping her was acting as the bartender so it took a very long time to check in because the new employee had trouble with generating the bill. I understand every one needs to learn but the women training shouldn't have been doing two jobs and not available to her trainee. Room was very clean but much smaller then other Hampton Inns we have stayed at.

Friendly staff, clean, comfortable and well decorated. Only stayed for one night and did not use any of the facilities, but our stay was enjoyable and would definitely stay again.

Staff where friendly and accomidating

Spacious and clean. Staff very very helpful with questions.